Terms of Use

• Introduction
• Welcome to Lotus365, your premier destination for grocery delivery services. By accessing our website and using our services, you agree to comply with these Terms of Use. Please read them carefully to understand your rights and obligations.
• Acceptance of Terms
• These Terms of Use govern your use of Lotus365's services. By accessing or using our site, you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these terms, you must refrain from using our services.
• Amendments to Terms
• Lotus365 reserves the right to modify these Terms of Use at any time. Any changes will be effective upon posting on our website. Your continued use of the services after any changes constitutes your acceptance of the new terms. We advise you to periodically review these terms for updates.
• Eligibility
• To use the Lotus365 services, you must be at least 18 years old or have the consent of a parent or guardian. By using our website, you represent and warrant that you meet these eligibility requirements.
• User Account
• In order to access certain features of Lotus365, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• Order Placement
• When placing an order through Lotus365, you agree to provide valid and accurate information, including payment details and delivery address. By submitting your order, you are making an offer to purchase goods, which may be accepted or declined by Lotus365 at its discretion.
• Delivery Services
• Lotus365 provides delivery services within designated areas. The delivery schedule will be communicated to you upon placing your order. You are responsible for ensuring the accuracy of the delivery address provided.
• Pricing and Payment
• All prices listed on the website are subject to change without notice. Payment must be made at the time of order confirmation, using one of the accepted payment methods. Taxes and delivery fees may apply and will be clearly indicated during the checkout process.
• Cancellation and Refund Policy
• Orders can be canceled within a specified timeframe after placement. Refunds, if applicable, will be processed according to our Refund Policy. Please refer to the Refund Policy section on our website for detailed information.
• Product Availability
• While Lotus365 strives to provide a wide selection of products, availability may vary based on location and stock levels. We reserve the right to limit quantities and discontinue products at our discretion.