Privacy Policy

• At Lotus365, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, engage with our services, and interact with our delivery platform. By using our website, you agree to the terms outlined in this policy.
• 1. Information We Collect
• Lotus365 collects several types of information to provide you with a seamless shopping experience. This includes personal information such as your name, address, email, and phone number when you create an account or place an order. We also gather non-personal information such as your IP address, browser type, and browsing patterns to improve our services.
• 2. How We Use Your Information
• The information we collect is utilized to process your orders, communicate with you about your deliveries, and enhance your user experience. We may also use your data to send promotional offers, newsletters, or other marketing communications if you opt-in to receive such information.
• 3. Cookies and Tracking Technologies
• Lotus365 employs cookies and similar tracking technologies to monitor user activity on our website. Cookies are small data files stored on your device that help us remember your preferences, recognize you on future visits, and analyze web traffic. You have the option to disable cookies, but this may limit your ability to access certain features on our site.
• 4. Data Sharing and Disclosure
• We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except where necessary to facilitate our services. This may include sharing your data with third-party delivery partners or payment processors, who are bound by confidentiality obligations to protect your information.
• 5. Security of Your Information
• Your security is of utmost importance to us. Lotus365 implements a variety of security measures designed to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute safety.
• 6. User Rights and Choices
• As a user of Lotus365, you have rights regarding your personal information. You may access, correct, or delete your data at any time through your account settings or by contacting our customer service team. Additionally, you can opt out of marketing communications by following the unsubscribe instructions included in our emails.
• 7. Children’s Privacy
• Lotus365 does not intentionally collect information from children under the age of 13. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information from our records promptly.
• 8. Changes to This Privacy Policy
• We reserve the right to update our Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
• 9. Links to Third-Party Websites
• Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.
• 10. Data Retention
• Lotus365 retains your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.